Privacy Policy

General Automotive JBP certifies that your information is safe and secure when making transactions over the Internet. Through this Privacy Policy, we want to reassure our customers that any personal information collected will not be used in a manner different than as set forth in this Privacy Policy. By using our website at generalautomotivejbp.com and providing us with your personal information, you consent to the collection and use of your information as described herein.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to, when you visit our site, fill out a quote request form, place an order, or engage in other activities, services, or resources we make available on our site. The information we may collect includes:

  • Name, email address, and phone number
  • Shipping and billing address
  • Vehicle information such as year, make, model, and VIN number
  • Payment details (processed securely via third-party payment processors)
  • Order history and preferences
  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on our site, and other usage data

Users may visit our site anonymously. We will collect personal identification information only if voluntarily submitted. Users can always refuse to supply personal information, though this may prevent them from engaging in certain site-related activities such as submitting a quote request or placing an order.

2. Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, type of computer or device, and technical information about the means of connection to our site, such as the operating system and internet service provider utilized, and other similar information.

3. Web Browser Cookies

Our site may use 'cookies' to enhance the user experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

We use cookies and similar tracking technologies to understand how visitors interact with our site, to analyze website traffic, and to improve our products and services. We never identify you specifically when creating statistical data about the behavior of our customers on our site.

4. How We Use Collected Information

General Automotive JBP collects and uses your personal information for the following purposes:

  • To process and fulfill your auto parts orders and quote requests
  • To communicate with you about your orders, inquiries, or customer support needs
  • To verify vehicle fitment and match the correct part to your specific vehicle
  • To send order confirmations, shipping updates, and tracking information
  • To send regular transactional communications via phone (call/text) or email
  • To occasionally send customers announcements and updates about our products and services
  • To improve our website, products, and customer experience
  • To comply with applicable laws and enforce our policies

If you do not wish to receive promotional communications from us, you may opt out at any time by contacting us directly or by clicking the unsubscribe link in any marketing email we send.

5. How We Protect Your Information

We use payment processors, customer service providers, and freight delivery companies to assist us with order management and fulfillment. We share with them only the information necessary to enable payment processing, fulfillment, and delivery of goods.

Our users' personal information will not be shared, sold, rented, or traded to any organization outside of General Automotive JBP and our financial and order fulfillment affiliates. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

Please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Email is not a safe method and should not be utilized to transmit private or sensitive financial data.

6. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include:

  • Website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you — so long as those parties agree to keep this information confidential
  • Shipping carriers and freight delivery companies who require your address and contact information to deliver your order
  • Payment processors who require your billing information to process transactions securely

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content, privacy practices, or security of these linked sites and therefore have no responsibility or liability for the manner in which those organizations collect and use your personal information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We advise you to review the privacy and security policies of all external websites you visit.

8. Marketing Communications

We may send you marketing messages directly through email alerts or other communications if we have a legal reason to do so or have obtained your consent. 

9. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. You may also request that we restrict the processing of your personal information in certain circumstances. To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information from our records.

12. Changes to This Privacy Policy

General Automotive JBP reserves the right to update or change this Privacy Policy at any time. This Privacy Policy is subject to change without prior notice. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the site and our services following the posting of any changes to this policy will constitute your acknowledgment of those changes and your consent to abide by the updated Privacy Policy.

13. Your Acceptance of These Terms

By using this site and our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

14. Contact Us

If you have any questions about this Privacy Policy, the practices of our site, or your dealings with us, please contact us:

General Automotive JBP

Phone: 281-936-9636

Email: info.generalautomotive@gmail.com

Website: https://generalautomotivejbp.com